As a leading ICT Systems Integrator in the MENA region, Optimiza offers services that meet the varying needs of organizations via four main practices: Consulting, Technology, Outsourcing, and Human Capital Development. We pride ourselves on being able to deliver the highest quality in each.
Our Consulting Group specializes in bridging gaps between businesses and technology. We have a long and successful track record in addressing the business needs of companies and managing the most critical initiatives by offering a full range of management and IT consulting services. The consulting team combines a professional pool of senior consultants, subject matter experts, and project managers who provide the following practices:
Business Strategy & Planning.
Human Resources Management. (HRM).
Business Process Management (BPM).
Project Management (PM).
Business Performance Optimization.
Supply Chain Optimization.
Business Continuity & Disaster Recovery
IT Strategy & Governance
Enterprise Architecture (EA) and Service
Oriented Architecture (SOA)
IT Compliance & Standardization
We work with our clients to improve their operational efficiency through customized, end-to-end technology service and solution implementations with the aim of improving operational processes and enhancing overall performance. Our technology offerings have excellent maintenance and support components, whether software or hardware. Optimiza offers the following technology services:
Business Continuity & Disaster Recovery
Data Center Facilities Design & Preparation
Data Center IT Systems Design, Implementation, and Support
UNIX & Microsoft Platforms Design, Implementation, and Support Infrastructure
Network Infrastructure Design, Implementation, and Support
IT Strategy, Formulation, and Implementation
IT Governance, Operations, and Service Optimization
Service Oriented Architecture (SOA) –Application/Database Implementation and Optimizations
Data Mining and CRM
With over 350 first-rate IT experts and service engineers operating throughout the network, our technology solutions are tailored, designed, tested, and implemented to meet unique client requirements. An integral part of the success of Optimiza technology solutions is on-site training, technical support, and services provided to our clients for as long as required. Optimiza’s intellectual capital extends best practices and software in electronic archiving, workflow management, banking systems, insurance systems, human resources management, electronic hospital operations, and e-government.
We provide solutions for systems and processes outside organizations’ core business that allow them to:
Maintain focus on core competencies
Reduce and control operating costs
Access global capabilities
Free up internal resources
Information Technology Outsourcing (ITO)
Business Process Outsourcing (BPO)
Program Management Outsourcing (PMO)
IT Service Desk
Desktop Lifecycle Management
IT Asset Management
Data Center Operation
Server & Storage Management
Network Management, NOC
We offer Human Capital Development and Talent Management solutions in the management and ICT domains to both public and private-sector organizations in the region. We aim to achieve clear, positive, and measurable results through the establishment of constructive partnerships with organizations looking to invest in their human capital.
Based on competencies
Based on the client’s vision, mission, values, & goals
Based on the client’s specific organizational culture
Measurable, to guarantee the highest potential
Return on Investment (ROI)
Optimiza Academy, the training arm of our HCD solutions, is one of the region’s largest certified training centers. The Academy is a business-to-business human capital development solution provider dedicated to building a professional and highly productive workforce for its MENA region clients. Optimiza Academy designs and executes state-of-the-art and integrated training solutions and consulting services in management & ICT.
With a large pool of highly qualified, expert trainers, and through our partnerships with prominent certification organizations worldwide, the Academy offers:
Comprehensive learning solutions designed to suit each company’s needs
HCD training, increasing measured performance of individuals
Total integration of strategic objectives into training processes
Assistance to organizations in developing and implementing their own continuous training
Training anywhere in the region, including full support in training logistics